Update: Ichiban Kan Purchases #4

PhotobucketThe the original windchime arrived broken. I emailed Ichiban Kan that Friday night. By Saturday morning I had an email asking for a picture of the damage and that they would send out a new one on Monday.

They shipped it 2nd Day Air and it arrived by Wednesday!

They went above and beyond fixing this situation…and for a $1.50 windchime at that. I certainly didn’t expect the courtesy response and rapid shipment…and this time the box was taped closed and packed VERY VERY well.

Thank you! Amazing work!!

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Filed under Bento Purchases, Purchases

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